January 2016
2-98
WorkCentre WorkCentre 4150/4250/4260WorkCentre 4150/4250/42604150/
20A
Status Indicator RAPs
20A Fax Faults Without a Code RAP
Use this RAP when the machine has a fax fault but does not display a code. If a fax fault code
is displayed, go to the 20-100 to 20-900 Fax Faults RAP.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
If necessary, print the embedded fax protocol report, refer to dC109.
Refer to:
• (4150) Wiring Diagram 5.
• (4250/4260) Wiring Diagram 27.
• (4265) Wiring Diagram 43.
Perform the following:
1. (4150) Ensure the telephone line cable is properly connected into the line connector on
the Fax PWB module, PL 1.10 Item 14.
2. (4250/4260/4265) Ensure the telephone line cable is properly connected into the line con-
nector on the Fax PWB module, PL 1.15 Item 14.
3. Ensure the correct dialing mode is selected. Refer to GP 4 System Administration Tools.
4. Use a known good telephone handset or a line test tool to check the telephone line.
5. If sent faxes are blank or light, make sure that the scanner lock is completely unlocked.
6. (4150) If faxes are locked in the queue and the job status is pending, perform the follow-
ing:
a. Disconnect the battery, PL 1.10 Item 5 from CN29 on the Main PWB.
b. Set a multimeter to VDC.
c. Use the multimeter to discharge the voltage across the pins at CN29.
NOTE: It will take approximately 1 minute to discharge the voltage.
d. Reconnect the battery.
7. Install new components as necessary:
• Fax PWB module (4150), PL 1.10 Item 14.
• Fax PWB module (4250/4260), PL 1.15 Item 14.
8. Perform the OF5 Main PWB Check RAP.
To Next Page
Loading...
Need help?
General
