January 2016
1-9
WorkCentre 4150/4250/4260WorkCentre WorkCentre 4150/4250/42604150/
SCP 6
Service Call Procedures
SCP 6 Final Actions
Final Actions are used to evaluate the total operation of the system and to identify the actions
required to complete the service call.
Procedure
Complete the following, if a fault is identified, return to SCP 4 Fault Analysis:
• Perform the end of call subsystem maintenance actions, SCP 5 Subsystem Maintenance.
• Exercise the machine in all modes, making copies and/or prints from all trays, utilizing the
DADF and the document glass. If a fault message is displayed or some other problem is
evident, go to SCP 4 Fault Analysis.
• Make a proof copy or print of a customer document.
• If any of the customers selections were changed, return them to the customers preferred
settings. Refer to GP 4 System Administration Tools.
• Mark off any hardware/software options and modifications installed and/or enabled on the
Tag matrix card.
• At the first service and at any subsequent service where changes are made or options are
added, print the configuration report and store it with machine log book. Discard any pre-
vious versions of the configuration report.
• Remove and destroy any copies of test patterns.
• Complete the machine service log.
• Ensure the machine and service area are clean before leaving the customer premises.
• Provide customer training if required.
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