15 Problem Solving
156 Xerox WorkCentre 7132 System Administration Guide
When the required printing result is not obtained
When using Macintosh OS X
When printing fails
Restrictions
This section explains the restrictions that apply while using TCP/IP.
Machine settings
• The IP address is a unique address administered system-wide. Consult with the
network administrator when setting the necessary parameters.
• The subnet mask and gateway settings may also be required, depending on the
networking environment. Consult with the network administrator when setting the
necessary parameters.
• When a port status is enabled and there is insufficient memory, the port status may
be disabled automatically. In this case, disable all unused ports and reallocate the
memory.
• The [Receiving Buffer - LPD Spool] memory allocation needs to be set in response
to the operating environment. If the memory allocation is too small, it may prevent
receiving messages.
Client settings
• The IP address is a unique address administered system-wide. Consult with the
network administrator when setting the necessary parameters.
Cause Confirmation Method Action
The specified print language
is different from the print
language of the print data.
Check the specified print
language and the print
language of the print data.
Specify a print language
matching that of the print
data.
The print driver that
accompanies the machine is
not being used (a third party
print driver is being used).
Check whether the print
driver that accompanies the
machine is selected.
Select the print driver that
accompanies the machine. If
the print driver is not found,
install and select it. If a third
party print driver is used, you
may have unexpected
results.
Cause Confirmation Method Action
The LPD port is not active. Check whether the LPD port
has been activated.
Activate the port if printing on
a machine detected using
Bonjour.
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