Xerox WorkCentre 7132 System Administration Guide

15 Problem Solving
144 Xerox WorkCentre 7132 System Administration Guide
SMB
This section explains the troubleshooting procedures and restrictions while using an
SMB environment.
Troubleshooting
This section explains what to do when a problem occurs while using SMB. The possible
causes, confirmation methods, and actions are as follows.
When the machine is not found from client computers
When the machine or other SMB machines are not found from client computers
Cause Confirmation Method Action
The transport protocol is
different between the client
and the machine.
When selecting [Searching
as another computer] ([Start]
> [Find] > [Computer]) on the
client, the machine can be
found. When opening the
network computer to search
for the machine, it cannot be
found.
Match the SMB transport
protocol between the
machine and each client.
The network (subnet) is
invalid.
When selecting [Searching
as another computer] ([Start]
> [Find] > [Computer]) on the
client, the machine can be
found. When opening the
network computer to search
for the machine, it cannot be
found.
Set up the machine and client
computers in the same
networks.
The host name specified for
the machine is already
defined for a different
machine.
Check if the host name is
duplicated in the SMB status
information of the System
Settings List.
Use CentreWare Internet
Services to change the host
name to a different name, or
reset the machine settings to
the initial values.
Cause Confirmation Method Action
If the SMB [Auto Master
Mode] is [On], there are limits
on the number of machines
that can retain the machine
information. The number
varies with the network
environment.
The machine or other SMB
machines cannot be found
using the network computer
icon.
Check the SMB [Auto Master
Mode] setting. If set to [On],
change the setting to [Off].

Xerox WorkCentre 7132 Specifications

General

Brand	Xerox
Model	WorkCentre 7132
Category	All in One Printer
Language	English