Contents
11
Maintenance and Troubleshooting ............................................................................................... 171
Maintaining the Device................................................................................................. 171
Battery Safety Guidelines............................................................................................. 171
Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments
and Direct Sunlight 172
Cleaning Instructions.................................................................................................... 172
Approved Cleanser Active Ingredients ................................................................. 172
Harmful Ingredients .............................................................................................. 173
Device Cleaning Instructions ................................................................................ 173
Special Cleaning Notes ........................................................................................ 173
Cleaning Materials Required ................................................................................ 173
Cleaning Frequency ............................................................................................. 174
Cleaning the Device..................................................................................................... 174
Housing .......................................................................................................... 174
Display ........................................................................................................... 174
Camera and Exit Window............................................................................... 174
Cleaning Cradle Connectors ................................................................................ 174
Troubleshooting .......................................................................................................... 175
Resetting the Device ............................................................................................ 175
Performing a Soft Reset................................................................................. 175
Performing a Hard Reset ............................................................................... 175
Troubleshooting the Device.................................................................................. 175
1-Slot Charge Only Cradle ................................................................................... 178
1-Slot USB/Ethernet Cradle.................................................................................. 178
4-Slot Charge Only Cradle ................................................................................... 179
4-Slot Locking Charge Only Cradle ...................................................................... 180
1-Slot Workstation Cradle..................................................................................... 180
Technical Specifications................................................................................................................ 181
Decode Distances ................................................................................................ 181
1-Slot Charge Only Cradle Technical Specifications............................................ 182
1-Slot USB/Ethernet Cradle Technical Specifications .......................................... 183
1-Slot Workstation Cradle Technical Specifications ............................................. 183
4-Slot Charge Only Cradle ................................................................................... 184
4-Slot Charge Only Locking Cradle ...................................................................... 184
5-Slot Ethernet Cradle Technical Specifications .................................................. 185
Trigger Handle Technical Specifications .............................................................. 185
USB-C Audio Adapter Technical Specifications ................................................... 186
Vehicle Cradle Technical Specifications............................................................... 186
Index ................................................................................................................................................ 187