Zebra EC50 Product Reference Guide

Maintenance and Troubleshooting
178
1-Slot Charge Only Cradle
1-Slot USB/Ethernet Cradle
Table 20 Troubleshooting the 1-Slot Charge Only Cradle
Symptom Possible Cause Action
LEDs do not light
when device is
inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to
both the cradle and to AC power.
Device is not seated
firmly in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Device battery is not
charging.
Device was removed
from cradle or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure device is
seated correctly. Confirm main battery is charging.
The standard battery charges from fully depleted to
90% in approximately three hours. The extended
battery charges from fully depleted to 90% in
approximately four hours.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The device is not fully
seated in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is
below 5°C (41°F) or above 40°C (104°F).
Table 21 Troubleshooting the 1-Slot Charge Only Cradle
Symptom Possible Cause Action
LEDs do not light
when device is
inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to
both the cradle and to AC power.
Device is not seated
firmly in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Device battery is not
charging.
Device was removed
from cradle or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure device is
seated correctly. Confirm main battery is charging.
The standard battery charges from fully depleted
to 90% in approximately three hours. The
extended battery charges from fully depleted to
90% in approximately four hours.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The device is not fully
seated in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is
below 5°C (41°F) or above 40°C (104°F).

Zebra EC50 Specifications

General

Suitable for	Barcode reader battery
Network ready	Yes
Power source type	DC
Brand compatibility	Zebra
Compatible products	EC50/EC55
Number of batteries supported	1
Compatible battery technologies	-
Product color	Black
Housing material	Plastic
Quantity per pack	1 pc(s)
Harmonized System (HS) code	85044055