Alpha-InnoTec Luxtronik 2.0 User Manual

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error causes WIth connectIon problems
If a connection with the remote maintenance server is not
possible, the causes may include:
•
The heating and heat pump regulator has no connection
to the internet.
•
The standard gateway in the “System control / IP ad-
dress” is not correctly set up.
•
Port 21 is not activated for the heating and heat pump
regulator.
•
The IP address of the heating and heat pump regulator is
not adjusted to conform to your local network.
If connection problems arise, check all settings assocatied
with “Remote maintenance”, “Web server”, and “System
control / IP address”. Correct the settings as needed.
If, thereafter, a connection with the remote maintenance
server is still not possible, contact the customer service rep-
resentatives of the manufacturer.
InformatIon on the remote
maIntenance functIon
In the “Remote maintenance” menu select the menu
item “Information”…
The screen changes to the menu “Remote maintenance
information”…
MAC MAC address of the controller
Data must be shared with
the manufacturer by the time the
contract is signed.
last update elapsed time since the last activation
of the remote maintenance
next update time until the next automatic activia-
tion of the remote maintenance
contract description of the closed remote
maintenence contract
status status of the remote maintenance
ofine = standard display
(is most often displayed)
online = connection to the remote
maintenance server is
established and active

Alpha-InnoTec Luxtronik 2.0 Specifications

General

Brand	Alpha-InnoTec
Model	Luxtronik 2.0
Category	Controller
Language	English