iv MAX 4000 Series Hardware Installation Guide
Calling Ascend from outside the United States
You can contact Ascend by telephone from outside the United States at one of the following
numbers:
Obtaining assistance through correspondence
Ascend maintains two email addresses for technical support questions. One is for customers in
the United States, and the other is for customers in Europe, the Middle East, and Asia. If you
prefer to correspond by fax, BBS, or regular mail, please direct your inquiry to Ascend’s U.S.
offices. Following are the ways in which you can reach Ascend Customer Service:
• Email from within the U.S.—support@ascend.com
• Email from Europe or the Middle East—EMEAsupport@ascend.com
• Email from Asia Pacific—apac.support@ascend.com
• Fax—(510) 814-2312
• Customer Support BBS (by modem)—(510) 814-2302
• Write to Ascend at the following address:
Attn: Customer Service
Ascend Communications, Inc.
One Ascend Plaza
1701 Harbor Bay Parkway
Alameda, CA 94502-3002
Telephone outside the United States (510) 769-8027
Asia Pacific (except Japan)
(+61) 3 9656 7000
Austria/Germany/Switzerland
(+33) 492 96 5672
Benelux
(+33) 492 96 5674
France
(+33) 492 96 5673
Italy
(+33) 492 96 5676
Japan
(+81) 3 5325 7397
Middle East/Africa
(+33) 492 96 5679
Scandinavia
(+33) 492 96 5677
Spain/Portugal
(+33) 492 96 5675
UK
(+33) 492 96 5671
For the Asia Pacific Region, you can find additional support resources at
http://apac.ascend.com/contacts.html.
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