AudioCodes 405 User Manual

User's Manual Contents
Version 2.2.12 5 405 and 405HD IP Phone
A.1.3.3 Setting Availability Status ................................................................................... 63
A.1.3.4 Logging Out ........................................................................................................ 64
A.1.4 Viewing Missed Calls ......................................................................................................... 64
A.1.5 Configuring Do Not Disturb (DnD) ..................................................................................... 64
A.1.6 Configuring Automatic Forwarding .................................................................................... 65
A.1.7 Configuring the 'Forward No Reply' Timeout as Number of Rings .................................... 65
A.1.8 Automatically Receiving an External Line ......................................................................... 65
A.1.9 Viewing VOICEMAIL Indications Per Line ......................................................................... 66
A.1.10 Listening in Capability for Call Center Supervisors ........................................................... 66
A.1.11 Hearing a Beep, not a Ring Tone, on Headsets when a Call Comes in to a Call Center . 66
A.1.12 Recording an Agent's Welcome Greeting .......................................................................... 66
A.1.13 Entering BroadWorks User Credentials for Xsi access ..................................................... 67
A.1.1 Setting up a Remote Conference ...................................................................................... 68
A.2 Genesys' Contact Centers ............................................................................................... 69
A.2.1 Using the BroadSoft ACD .................................................................................................. 69
A.2.1.1 Setting Unavailability Status ............................................................................... 69
A.2.1.2 Setting Availability Status ................................................................................... 70
A.2.2 Presence Management ...................................................................................................... 70
A.2.3 Logging In .......................................................................................................................... 70
A.2.4 Logging Out ....................................................................................................................... 71
A.2.5 Configuring Do Not Disturb (DnD) ..................................................................................... 71
A.2.6 Configuring Automatic Forwarding .................................................................................... 71
A.2.7 Listening in Capability for Call Center Supervisors ........................................................... 72
A.2.8 Recording an Agent's Welcome Greeting .......................................................................... 73

AudioCodes 405 Specifications

General

Backlight display	Yes
Display resolution	132 x 64 pixels
Cables included	LAN (RJ-45)
Number of handles included	1 pc(s)
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Security algorithms	HTTPS, SRTP, SSL/TLS
Networking standards	IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Supported network protocols	IPv4, TCP, UDP, ICMP, ARP, RTP, SRTP, RTCP-XR, 802.1x, IP/DHCP IP, IEEE 802.1p/Q, QoS/ToS, HTTP/HTTPS/DHCP, NTP, FTP/TFTP, CDP/LLDP VLAN, LDAP
Voice codecs	G.711Mu, G.711a, G.722, G.729A, G.729B
Lines quantity	2 lines
Phonebook capacity	- entries
Number of VoIP accounts	-
Volume control	Buttons
Number of programmable keys	4
AC adapter input voltage	100 - 240 V
Ethernet LAN (RJ-45) ports	2
Certification	FCC 15 B, ICES-003 B, EN55032 B, EN61000-3-2, EN61000-3-3, UL-60950-1, EN60950-1, IEC-60950-1 (CB), CE, cTUVus RCM, KC, Anatel, CCC, ICASA, EAC, IC, ACTA, VCCI, BSMI
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Dual-Tone Multi-Frequency (DTMF) modes	SIP info

Weight and Dimensions

Depth	180 mm
Width	191 mm
Height	153 mm
Weight	680 g
Package depth	200 mm
Package width	210 mm
Package height	100 mm
Package weight	900 g