User's Manual 7. Performing Advanced Operations
153 C450HD IP Phone
You can be a Boss and you can have a Boss. You can be an Admin in charge of the other
Admins in the office, i.e., you can be their Boss, but you can also report to a Boss above you. You
can therefore have Bosses and Admins displayed.
7.15.2 Handling an Incoming Call for the Boss
Admin can handle an incoming call for the Boss.
To handle an incoming call for the Boss:
1. If a call from Hilary for example comes in on the phone of the Boss (Mike Dubb), the phone
of the Admin (Alan Roberts, shown below) rings simultaneously:
2. Admin can touch the Accept softkey or lift the handset to take the call. On the Boss' phone,
a notification is displayed indicating the call was answered by Admin.
3. Admin can touch the Call Menu softkey and from the Call Menu screen that opens, select
the Handoff option; the call is transferred to the Boss.
4. When the Boss answers, a notification is displayed on Admin's phone indicating the the call
was answered by Boss (similar to the notification displayed on Boss' phone when a call is
answered by Admin).