AudioCodes C450HD - Uploading Logs to Microsoft Server for Support Purposes

C450HD IP Phone
User's Manual 168 Document #: LTRT-13261
8.1 Uploading Logs to Microsoft Server for Support
Purposes
An integrated log upload feature allows network administrators to upload logs from the phone to
the Microsoft server for troubleshooting/support purposes. If a user experiences an irregularity
such as poor voice quality, they'll contact an AudioCodes Field Application Engineer (FAE) who
will instruct them to upload and send the logs for analysis. The FAE then downloads the logs to
their PC, performs the analysis, and provides a fix.
 To upload logs:
 Press the MENU hard key, touch the Settings item and scroll down to select Log upload.