User's Manual 7. Performing Advanced Operations
157 C450HD IP Phone
7.15.5 Admin Hands Off a Call to Boss
When in a call on Boss' behalf, Admin can hand the call off to Boss. Boss' phone rings and Admin
is disconnected. This is similar to Blind Transfer (see Section 7.7.1) except that Boss is always
the party to whom the call is transferred.
To hand off a call to Boss:
If you the Admin (Alan Roberts in the example below) are in a call with caller Hilary on
behalf of Boss Mike Dubb, touch the Call Menu softkey and then in the Call Menu scroll to
and select the Handoff option; the call with caller Hilary is handed off to Boss Mike Dubb.
7.15.6 Boss Hands Off a Call to Admin
When in a call, Boss can hand off the call to Admin. This is similar to Blind Transfer (see Section
7.7.1) only Admin is always the party to whom the call is transferred. Admin's phone rings and
Boss is disconnected.
To hand off a call to Admin:
When Boss (Alan Roberts , in the example below) is in a call with Steve, Boss touches the
Call Menu softkey and selects the Handoff option to hand off Steve to his Admin Brad
Brzeinski.