User's Manual Contents
5 C450HD IP Phone
6.6 Silencing Incoming Calls ............................................................................................. 103
6.7 Ending an Established Call ......................................................................................... 104
6.8 Viewing Missed, Received and Dialed Calls ................................................................ 105
6.9 Reporting a Malicious Call........................................................................................... 107
7 Performing Advanced Operations ......................................................................... 109
7.1 Answering Waiting Calls ............................................................................................. 109
7.2 Placing Calls On Hold ................................................................................................. 111
7.3 Handling Multiple Incoming Calls ................................................................................ 111
7.4 Using a Speed Dial to Call a Contact .......................................................................... 112
7.5 Accessing Speed Dials when in a Call ........................................................................ 113
7.6 Making a Call in Discreet Mode ................................................................................... 114
7.7 Transferring Calls ........................................................................................................ 115
7.7.1 Performing a Blind Transfer ......................................................................................... 115
7.7.2 Performing a Consultative Transfer.............................................................................. 116
7.7.3 Performing a Semi-Consultative Transfer .................................................................... 117
7.7.4 Merging Calls .............................................................................................................. 118
7.8 Parking a Call.............................................................................................................. 119
7.9 Configuring Group Call Pickup (GCP) ......................................................................... 119
7.10 Initiating a Multi-Party Skype for Business Remote Conference .................................. 120
7.11 Muting Calls ................................................................................................................ 125
7.12 Paging ........................................................................................................................ 126
7.12.1 Barge-in ...................................................................................................................... 126
7.12.2 Performing a Paging Call ............................................................................................. 126
7.12.3 Receiving an Incoming Paging Call.............................................................................. 127
7.13 Setting up Better Together over Ethernet .................................................................... 129
7.13.1 Installing the BToE PC/Laptop Application ................................................................... 129
7.13.2 Making Sure BToE is Correctly Installed ...................................................................... 137
7.13.3 Configuring the BToE TCP Port ................................................................................... 137
7.13.4 Enabling BToE for Online Users .................................................................................. 138
7.13.5 Automatically Pairing the BToE PC/Laptop Application with the Phone ........................ 138
7.13.6 Manually Pairing the BToE PC/Laptop Application with the Phone ............................... 139
7.13.6.1 Manually Generating a Pair Code ................................................................. 139
7.13.6.2 Manually Connecting the Phone with the BToE PC/Laptop Application ......... 140
7.13.6.3 Connecting the Skype for Business Client with the Phone ............................. 143
7.13.7 Making Sure the Phone/ Skype for Business Client are Paired ..................................... 143
7.13.7.1 Making Sure Skype for Business Client is Paired .......................................... 143
7.13.7.2 Making Sure the Phone is Paired .................................................................. 144
7.14 Using BToE Functions ................................................................................................ 145
7.14.1 Signing in to the Phone from the Skype for Business Client ......................................... 145
7.14.2 Making a Call (Click-to-Dial) ........................................................................................ 146
7.14.3 Answering a Call ......................................................................................................... 146
7.14.4 Establishing a Unified Communications Call Conference ............................................. 147
7.14.5 Transferring a Call ....................................................................................................... 149
7.14.6 Switching the Primary Audio Device ............................................................................ 149
7.14.7 Routing Voice from a Video Call to the Phone.............................................................. 151
7.15 Using the Boss Admin Feature .................................................................................... 152
7.15.1 Viewing Admins and Bosses........................................................................................ 152
7.15.2 Handling an Incoming Call for the Boss ....................................................................... 153
7.15.3 Calling on Behalf of the Boss ....................................................................................... 154
7.15.3.1 Touching the Boss' icon .......................................................................... 154
7.15.3.2 Keying in the Destination Phone Number ...................................................... 155