9. Service Information
Warranty Service: Please go the support and service section on our
website to obtain a RMA #. Return the product in the original packaging with proof of
purchase to the address below. Clearly state on the RMA the performance problem and
return any leads, probes, connectors and accessories that you are using with the device.
Non-Warranty Service: Please go the support and service section on our
website to obtain a RMA #. Return the product in the original packaging to the address below.
Clearly state on the RMA the performance problem and return any leads, probes, connectors
and accessories that you are using with the device. Customers not on an open account must
include payment in the form of a money order or credit card. For the most current repair
charges please refer to the service and support section on our website.
Return all merchandise to B&K Precision Corp. with pre-paid shipping. The flat-rate repair
charge for Non-Warranty Service does not include return shipping. Return shipping to locations
in North America is included for Warranty Service. For overnight shipments and non-North
American shipping fees please contact B&K Precision Corp.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
Include with the returned instrument your complete return shipping address, contact name,
phone number and description of problem.
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