Set how long your service center attempts to send text messages
If you send a text message and it cannot be delivered immediately, your service center tries to send the text message for
the number of times that is set in the Retries field. Depending on your wireless service provider, this option might not
appear.
1. On the Home screen, click the Text Messages icon.
2. Press the key > Options.
3. In the SMS Text section, change the Retries field.
4. Press the key > Save.
Set a wireless network type for sending text messages
Depending on your wireless service provider and wireless network, this feature might not be supported.
1. On the Home screen, click the Text Messages icon.
2. Press the key > Options.
3. In the SMS Text section, do one of the following:
• To use only one network type to send text messages, change the Network To Send Over field to Circuit Switched
or Packet Switched.
• To use either network type to send text messages, which might be beneficial when roaming, change the Network
To Send Over
field to Circuit Switched Preferred or Packet Switched Preferred.
4. Press the key > Save.
Troubleshooting: Messages application
I can't send messages
Try the following actions:
• Verify that your BlackBerry
®
smartphone is connected to the wireless network.
• If the menu item for sending a message doesn't appear, verify that you have added an email address, a PIN, or a
phone number for your contact.
• If you created an email address or added an existing email address to your smartphone using the email setup screen
in the Setup application, verify that you have received an activation message on your smartphone from the BlackBerry
User Guide Messages
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