current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or
corrupted by an unforeseen issue.
Check to see if there is updated BlackBerry Device
Software that you can download over the network.
Depending on your smartphone model, this feature might
not be supported. On the home screen or in a folder, click
the Options icon. Click Device > Software Updates.
Update your BlackBerry Device Software from your
computer.
On your computer, visit www.blackberry.com/update. Click
Check for Updates. Connect your smartphone to your
computer.
Set your BlackBerry Desktop Software to check for
updates automatically.
For instructions, see the Help in BlackBerry Desktop
Software.
Update your BlackBerry Desktop Software . Visit www.blackberry.com/desktopsoftware.
Tips: Keeping your information safe
You can take some simple steps to help prevent the information on your BlackBerry smartphone from being
compromised, such as avoiding leaving your smartphone unattended.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Set a smartphone password. On the home screen or in a folder, click the Options icon.
Click Security > Password.
Encrypt contacts and files. On the home screen or in a folder, click the Options icon.
Click Security > Encryption.
Back up your smartphone data to your computer. Use the BlackBerry Desktop Software to back up your
smartphone data to your computer. To download the
BlackBerry Desktop Software, from your computer, visit
www.blackberry.com/desktop and select the appropriate
option for your computer.
Back up your smartphone data to a media card. On the Home screen, click the Setup icon. In the Setup
section, click Device Switch > Save Data.
Related information
Turn on encryption, 318
Set or change your smartphone password, 329
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