Change your BlackBerry ID information
You can change your display name, security question and answer, and password. You can change your BlackBerry ID
information from a computer or on a BlackBerry smartphone running BlackBerry 7. Depending on the app, you can also
change your information from inside an app that uses BlackBerry ID.
1. Do one of the following:
• From a computer, visit www.blackberry.com/blackberryid.
• On the home screen of your BlackBerry smartphone, click Options > Device > BlackBerry ID.
2. Complete the instructions on the screen.
Tips: BlackBerry ID
Tips for creating a BlackBerry ID
It's important to choose a password that you can easily remember.
For your BlackBerry ID username, be sure to use an email address you use frequently. Recovery details can be sent to the
email address you use as a
BlackBerry ID username if you forget your BlackBerry ID password.
The email address you use as a BlackBerry ID username does not have to be associated with your BlackBerry smartphone
or tablet.
Frequently asked questions: BlackBerry ID
How do I recover my lost or forgotten password?
You can have password recovery instructions sent to the email address that you use as your BlackBerry ID username. For
security purposes, your password recovery email can only be viewed on a computer, and it is not delivered to your
BlackBerry smartphone.
To recover your password, from a computer, visit www.blackberry.com/blackberryid. Click Reset your password.
Complete the instructions on the screen.
User Guide BlackBerry ID
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