Store files on a media card instead of your smartphone. On the home screen, click the Camera icon or the Media
icon > Video Camera icon. Press the key > Options.
In the Storage section, change the Store Pictures or Store
Videos field.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Copy, move, rename, or delete a file, 140
Change the size of pictures that you take, 159
View the amount of available storage space on your smartphone, 319
Change how long your smartphone stores calendar entries, 201
Keep an application running in the background and switch to another application, 258
Troubleshooting: Applications
I can't add, update, or return to the previous version of
an app
If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to add or update
smartphone apps. For more information, contact your administrator.
Try the following actions:
• Verify that your BlackBerry
®
smartphone is connected to the wireless network.
• Verify that your smartphone has enough storage space to add or update the app.
I deleted an app that I want back
If you delete an app that you downloaded, you might be able to restore the app to your BlackBerry smartphone.
Try one of the following:
• If you downloaded the app from the BlackBerry App World storefront, on the Home screen, click the BlackBerry App
World
icon. Press the key > Help.
User Guide Applications
261
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