Email messages aren't reconciling over the wireless
network
Try the following actions:
• Verify that your BlackBerry
®
smartphone is connected to the wireless network.
• Verify that wireless email reconciliation is turned on.
• Reconcile email messages manually.
Organizer data isn't synchronizing over the wireless
network
Try the following actions:
• Verify that your BlackBerry
®
smartphone is connected to the wireless network.
• Verify that wireless data synchronization is turned on in the Contacts application, Calendar application, Tasks
application, and MemoPad.
• If you use the BlackBerry Internet Service, you must synchronize calendar data using the BlackBerry Desktop
Software. For more information, see the Help in the BlackBerry Desktop Software.
I can't pair with a Bluetooth enabled device
Try the following actions:
• Verify that your BlackBerry smartphone is compatible with the Bluetooth enabled device. For more information, see
the documentation that came with the Bluetooth enabled device.
• If you don't know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth
enabled device.
• If your smartphone doesn't detect the Bluetooth enabled device that you want to pair with, try making your
smartphone discoverable for a short period of time. Many car kits need to discover your smartphone rather than your
smartphone discovering the car kit. On the home screen, click the connections area at the top of the screen, or click
the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Click Add New Device.
Click Listen. Bluetooth enabled devices can detect your smartphone for 2 minutes.
• Turn off encryption for Bluetooth connections between your smartphone and the Bluetooth enabled device. On the
home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click
Networks and Connections > Bluetooth Connections. Highlight a Bluetooth enabled device. Press the >
Devices Properties. Clear the Encryption checkbox. Press the key > Save.
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