Bosch eBike Active Line BDU310 - Page 170

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5.13 Error Codes
Basic approach
X Print the diagnostic report
X Delete the error code
X If needed, perform a software update
X Restart the system
X If the problem persists, contact Bosch Service Hotline.
5.13 Error Codes
Nyon, Intuvia, Purion
error code
in DiagnosticTool
error code
in display
Error description, repair
0x431002 431
Software version error. Earlier software version found. Update software
and make sure to use the correct flash files. Use online access to the eBike
server via DiagnosticTool to get the correct software files.
0x44001B 440 Drive unit compatibility errors. Update the Drive Unit software.
0x450002 450 Internal software error.
0x450010 450
Power supply error. Check wiring. If the error persists, try another
on-board computer.
0x460002 460
Voltage error. Surge detected at the USB input. Connect the USB device.
Print diagnostic report, clear error code, update software, restart system.
Perform a trial run.
0x490017 490
Internal on-board computer error. Check whether keys are blocked. If the
error persists, try another on-board computer.
0x4A5016 –
Internal on-board computer error. Check whether keys are blocked. If the
error persists, try another on-board computer.
0x4A5018 –
Internal communication error. Check whether keys are blocked. If the error
persists, try another on-board computer.
0x4A6010
0x4A6011
0x4A6012
–
Internal memory error. If the error persists, try another on-board com-
puter.
0x4B001F
0x4B0020
–
Internal software error. If the error persists, try another on-board com-
puter.
0x4B0021 –
Internal system communication error. If the error persists, try another
on-board computer.
0x4B0022
0x4B0023
–
Internal memory error. If the error persists, try another on-board com-
puter.
0x4B0024 –
Internal communication error. If the error persists, try another on-board
computer.
0x4C0025 –
Internal Bluetooth error. Print diagnostic report, clear error code, update
software, restart system. If the error persists, replace on-board computer.
0x4C0026
0x4C0027
–
Internal compass sensor error. Print diagnostic report, clear error code,
update software, restart system. If the error persists, replace on-board
computer.
0x4C0028
0x4C0029
–
Internal GPS error. Print diagnostic report, clear error code, update soft-
ware, restart system. If the error persists, replace on-board computer.
0x4C002A –
Internal communication error. Print diagnostic report, clear error code,
update software, restart system. If the error persists, replace on-board
computer.