Canon LBP710Cx - Page 528

● Perform a soft reset, and print the le again.
Soft Reset(P. 498)
● When you press ( ), the print job is canceled.
Cannot decode PDF data.
An incorrect password has been entered for PDF data printing.
● Print the le again with the correct password.
PDF data printing is not permitted by the security settings.
● Change the settings to permit printing, and print the le again.
The PDF le is linked to the policy server, but the machine cannot access the server.
● Make sure that the policy server is turned ON and the network to which the machine and the policy server
are connected is normal, and print the le again.
The encryption algorithm being used is not supported by the machine.
● Use the PDF data in the format supported by the machine.
● The machine supports the PDF encryption algorithm of RC4 128bit/AES 128bit/AES 256bit.
● To remove the error message, perform a soft reset to cancel the print job. Soft Reset(P. 498)
Cannot feed paper.
The specied paper size or paper type is not available for paper feeding.
● Set <Paper Source> to the paper source where the paper matching the specied paper size/type is loaded
or to <Auto>.
Paper Source(P. 500)
● Load the specied paper in the selected paper source.
Loading Paper(P. 38)
● Properly specify the <Standard Paper Size> and <Default Paper Type> settings.
Standard Paper Size(P. 502)
Default Paper Type(P. 505)
● To forcibly print on the loaded paper, press ( ).
Cannot perform 2-Sided Printing.
The machine has received print data for a paper size (including orientation) or paper type that is not
available for automatic 2-sided printing.
● Perform a soft reset, specify the paper size or paper type available for automatic 2-sided printing, and
print the le again.
Soft Reset(P. 498)
Paper(P. 620)
Troubleshooting
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