Consumables(P. 625)
FD Check rmware.
There is a mismatch in the updated rmware.
● Try updating the rmware once again. If the problem cannot be resolved, contact your local authorized
Canon dealer.
Update Firmware(P. 430)
Google Cloud Print not avail. Server auth err
Server authentication for Cloud Print failed. Or, acquisition of information for registration failed.
● Check whether the date and time settings are correctly specied.
Date/Time Settings(P. 370)
The CA certicate does not exist or has become invalid. Or the CA certicate has expired.
● Check whether the CA certicate settings are correct.
Verifying Key Pairs and Digital Certicates(P. 332)
Google Cloud Print not avail. Server comm err
Cloud Print is unavailable due to an error.
● Check whether the machine is correctly connected to a wired LAN.
Connecting to a Wired LAN(P. 188)
● A port that is used for Cloud Print may be blocked by a rewall or other protection. Check whether the
5222 port is available with your computer.
● If a proxy server is used on the network, check whether the proxy settings on the machine and the server
are correct. For details, contact your Network Administrator.
Setting a Proxy(P. 277)
IE An unknown error has occurred.
An error with an unidentied cause has occurred during IEEE802.1X authentication.
● Perform a hard reset or restart the machine.
Performing a Hard Reset(P. 498)
IE Cannot analyze the certicate.
Analysis of the certicate received from the authentication server has failed during IEEE802.1X
authentication.
● Check the certicate of the authentication server.
IE Change the password.
The password used for IEEE802.1X authentication has expired.
● Change the password registered in the authentication server, and update the password for IEEE802.1X
authentication.
Conguring IEEE 802.1X Authentication(P. 312)
Troubleshooting
530