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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
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Chapter 5 Configuring Features, Templates, Services, and Users
Configuring Softkey Templates
For additional information on IP phone services, see the Cisco Unified Communications Manager
Administration Guide, “IP Phone Services Configuration” chapter. For additional information on
configuring line buttons, see the Cisco Unified Communications Manager Administration Guide, “Cisco
Unified IP Phone Configuration” chapter, “Configuring Speed-Dial Buttons” section.
Configuring Softkey Templates
Using Cisco Unified Communications Manager Administration, you can manage softkeys associated
with applications that are supported by the Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE,
7941G, and 7941G-GE. Cisco Unified Communications Manager supports two types of softkey
templates: standard and nonstandard. Standard softkey templates include Standard User, Standard
Feature, Standard Assistant, Standard Manager, and Standard Shared Mode Manager. An application
that supports softkeys can have one or more standard softkey templates associated with it. You can
modify a standard softkey template by making a copy of it, giving it a new name, and making updates to
that copied softkey template. You can also modify a nonstandard softkey template.
To configure softkey templates, choose Device > Device Settings > Softkey Template from
Cisco Unified Communications Manager Administration. To assign a softkey template to a phone, use
the Softkey Template field in the Cisco Unified Communications Manager Administration Phone
Configuration page. Refer to Cisco Unified Communications Manager Administration Guide, Cisco
Unified Communications Manager System Guide for more information.
Note The Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE support all the
softkeys that are configurable in Cisco Unified Communications Manager Administration.
Setting Up Services
The Services button on the Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and
7941G-GE gives users access to Cisco Unified IP Phone Services. You can also assign services to the
programmable buttons on the phone (refer to Cisco Unified IP Phones 7962G, 7942G, 7961G,
7961G-GE, 7941G, and 7941G-GE Phone Guide for more information). These services comprise XML
applications that enable the display of interactive content with text and graphics on the phone. Examples
of services include local movie times, stock quotes, and weather reports.
Before a user can access any service,
• You must use Cisco Unified Communications Manager Administration to configure available
services.
• The user must subscribe to services by using the Cisco Unified Communications Manager User
Options application. This web-based application provides a graphical user interface (GUI) for
limited, end-user configuration of IP Phone applications.
Before you set up services, gather the URLs for the sites you want to set up and verify that users can
access those sites from your corporate IP telephony network.
To set up these services, choose Device > Device Settings > Phone Services from Cisco Unified
Communications Manager Administration. Refer to Cisco Unified Communications Manager
Administration Guide and to Cisco Unified Communications Manager System Guide for more
information.
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