Cisco 7962G - Verifying the Phone Startup Process

3-12
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
OL-18913-01
Chapter 3 Setting Up the Cisco Unified IP Phone
Verifying the Phone Startup Process
Figure 3-4 Parts Used in Wall Mounting the Cisco Unified IP Phone
Verifying the Phone Startup Process
After the Cisco Unified IP Phone has power connected to it, the phone begins its startup process by
cycling through the following steps.
1. These buttons flash on and off in sequence:
– Headset (only if the handset is off-hook when the phone powers up. Hang up the handset within
3 seconds to have the phone launch its secondary load. To continue with the primary load, leave
the handset off-hook.)
– Mute
– Speaker
2. Some or all of the line keys flash amber in sequence.
Caution If the line keys flash red in sequence after flashing amber, do not power down the phone until the
sequence of red flashes completes. This sequence can take several minutes to complete.
3. Some or all of the line keys flash green.
Normally, this sequence takes just a few seconds. However, if the phone’s Flash memory is erased
or the phone load is corrupted, the sequence of green flashes will continue while the phone begins
a software update procedure. If the phone performs this procedure, the following buttons light to
indicate progress:
– Headset—Phone is waiting for the network and completing CDP and DHCP configuration. (A
DHCP server must be available in your network.)
1 Footstand adjustment button—Raises and lowers adjustment plate
2 Wall mounting screw holes
3 Adjustment plate—Raises and lowers phone vertically
AUX
137542