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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
OL-18913-01
Chapter 1 An Overview of the Cisco Unified IP Phone
What Features are Supported on the Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE?
• Feature Overview, page 1-10
• Configuring Telephony Features, page 1-10
• Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-11
• Providing Users with Feature Information, page 1-11
Feature Overview
Cisco Unified IP Phones provide traditional telephony functionality, such as call forwarding and
transferring, redialing, speed dialing, conference calling, and voice messaging system access.
Cisco Unified IP phones also provide a variety of other features. For an overview of the telephony
features that the Cisco Unified IP Phone supports and for tips on configuring them, see the “Telephony
Features Available for the Cisco Unified IP Phone” section on page 5-1.
As with other network devices, you must configure Cisco Unified IP Phones to prepare them to access
Cisco Unified Communications Manager and the rest of the IP network. By using DHCP, you have fewer
settings to configure on a phone, but if your network requires it, you can manually configure an IP
address, TFTP server, subnet information, and so on. For instructions on configuring the network
settings on the Cisco Unified IP Phones, see Chapter 4, “Configuring Settings on the Cisco Unified IP
Phone.”
Cisco Unified IP Phones can interact with other services and devices on your IP network to provide
enhanced functionality. For example, you can integrate the Cisco Unified IP Phones with the corporate
Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to search for
co-worker contact information directly from their IP phones. You can also use XML to enable users to
access information such as weather, stocks, quote of the day, and other web-based information. For
information about configuring such services, see the “Configuring Corporate Directories” section on
page 5-17 and the “Setting Up Services” section on page 5-20.
Finally, because the Cisco Unified IP Phone is a network device, you can obtain detailed status
information from it directly. This information can assist you with troubleshooting any problems users
might encounter when using their IP phones. See Chapter 7, “Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone,” for more information.
Related Topics
• Configuring Settings on the Cisco Unified IP Phone, page 4-1
• Configuring Features, Templates, Services, and Users, page 5-1
• Troubleshooting and Maintenance, page 9-1
Configuring Telephony Features
You can modify additional settings for the Cisco Unified IP Phone from Cisco Unified Communications
Manager Administration. Use this web-based application to set up phone registration criteria and calling
search spaces, to configure corporate directories and services, and to modify phone button templates,
among other tasks. See the “Telephony Features Available for the Cisco Unified IP Phone” section on
page 5-1 and the Cisco Unified Communications Manager documentation for additional information.
For more information about Cisco Unified Communications Manager Administration, refer to
Cisco Unified Communications Manager documentation, including Cisco Unified Communications
Manager Administration Guide. You can also use the context-sensitive help available within the
application for guidance.
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