Cisco 7962G Administration Guide

7-13
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
OL-18913-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Call Statistics Screen
You can access the Call Statistics screen on the phone to display counters, statistics, and voice-quality
metrics in the following ways:
• During call—You can view the call information by rapidly pressing the ? button twice.
• After the call—You can view the call information captured during the last call by displaying the Call
Statistics screen.
Note You can also remotely view the call statistics information by using a web browser to access the
Streaming Statistics web page. This web page contains additional RTCP statistics not available
on the phone. For more information about remote monitoring, see “Monitoring the Cisco
Unified IP Phone Remotely” section on page 8-1
A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice
stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops
even though the call is still connected. When the call resumes, a new voice packet stream begins, and the
new call data overwrites the former call data.
To display the Call Statistics screen for information about the last voice stream, follow these steps:
Procedure
Step 1 Press the Settings button.
Step 2 Select Status.
Step 3 Select Call Statistics.
Table 7-6 describes the items displayed on the Call Statistics screen:
TX Retransmit Number of packets that have been retransmitted to the
expansion module
TX Buffer Full Number of packets discarded because the expansion module
was not able to accept new messages
Table 7-5 Expansion Module Statistics (continued)
Item Description
Table 7-6 Call Statistics Items
Item Description
Rcvr Codec Type of voice stream received (RTP streaming audio from codec):
G.729, G.728/iLBC, G.711 u-law, G.711 A-law, or Lin16k.
Sender Codec Type of voice stream transmitted (RTP streaming audio from codec):
G.729, G.728/iLBC, G.711 u-law, G.711 A-law, or Lin16k.
Rcvr Size Size of voice packets, in milliseconds, in the receiving voice stream
(RTP streaming audio).

Cisco 7962G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Case material	ABS
Product color	Black, Grey
Wall mountable	Yes
Bluetooth	No
Security algorithms	128-bit AES, 802.1x RADIUS
Networking standards	IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Ethernet LAN (RJ-45) ports	2
Voice codecs	G.711, G.711a, G.722, G.729A, G.729ab, iLBC
Volume control	Digital
Display diagonal	5 \
Display resolution	320 x 222 pixels
Display number of colors	Monochrome
Caller ID	-
Lines quantity	- lines
Phonebook capacity	- entries
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	203.2 mm
Width	266.7 mm
Height	152.4 mm
Weight	1600 g