Cisco 7962G Administration Guide

CHAPTER
7-1
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
OL-18913-01
7
Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone
This chapter describes how to use the following menus on the Cisco Unified IP Phones 7962G, 7942G,
7961G, 7961G-GE, 7941G, and 7941G-GE to view model information, status messages, and network
statistics for the phone:
• Model Information screen—Displays hardware and software information about the phone. For more
information, see the “Model Information Screen” section on page 7-2.
• Status menu—Provides access to screens that display the status messages, network statistics,
firmware versions, and Expansion Module information. For more information, see the “Status
Menu” section on page 7-2.
• Call Statistics screen—Displays counters and statistics for the current call. For more information,
see the “Call Statistics Screen” section on page 7-13.
You can use the information on these screens to monitor the operation of a phone and to assist with
troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through the
phone’s web page. For more information, see Chapter 8, “Monitoring the Cisco Unified IP Phone
Remotely.”
For more information about troubleshooting the Cisco Unified IP Phones 7962G, 7942G, 7961G,
7961G-GE, 7941G, and 7941G-GE, see Chapter 9, “Troubleshooting and Maintenance.”
This chapter includes these topics:
• Model Information Screen, page 7-2
• Status Menu, page 7-2
• Call Statistics Screen, page 7-13

Cisco 7962G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Case material	ABS
Product color	Black, Grey
Wall mountable	Yes
Bluetooth	No
Security algorithms	128-bit AES, 802.1x RADIUS
Networking standards	IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Ethernet LAN (RJ-45) ports	2
Voice codecs	G.711, G.711a, G.722, G.729A, G.729ab, iLBC
Volume control	Digital
Display diagonal	5 \
Display resolution	320 x 222 pixels
Display number of colors	Monochrome
Caller ID	-
Lines quantity	- lines
Phonebook capacity	- entries
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	203.2 mm
Width	266.7 mm
Height	152.4 mm
Weight	1600 g