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B-6

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1

OL-18913-01

Appendix B Feature Support by Protocol for Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and

Table of Contents

Default Chapter5
- Table of Contents5
- Related Documentation14
  - Cisco Product Security Overview15
- Document Conventions15
An Overview of the Cisco Unified Ip Phone17
- Understanding the Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE18
Chapter 1 an Overview of the Cisco Unified IP Phone19
- G-Ge20
- What Networking Protocols Are Used?21
  - Ipv6 Support on Cisco Unified IP Phones25
- And 7941G-GE?25
- Understanding Security Features for Cisco Unified IP Phones27
- Overview35
CHAPTER 2 Preparing to Install the Cisco Unified IP Phone on Your Network45
- Understanding Interactions with Other Cisco Unified IP Telephony Products45
- Providing Power to the Cisco Unified IP Phone47
- Understanding Phone Configuration Files49
- Understanding the Phone Startup Process51
- Adding Phones to the Cisco Unified Communications Manager Database52
- Using Cisco Unified IP Phones with Different Protocols55
- Determining the MAC Address for a Cisco Unified IP Phone57
- Before You Begin59
  - Network Requirements59
Chapter 3 Setting up the Cisco Unified IP Phone60
- Cisco Unified Communications Manager Configuration60
- Understanding the Cisco Unified IP Phone Components60
- Installing the Cisco Unified IP Phone63
- Attaching a Cisco Unified IP Phone Expansion Module66
- Adjusting the Placement of the Cisco Unified IP Phone67
- Verifying the Phone Startup Process70
- Configuring Startup Network Settings71
- Configuring Security on the Cisco Unified IP Phone71
CHAPTER 4 Configuring Settings on the Cisco Unified IP Phone75
- Configuration Menus on the Cisco Unified IP Phone75
- Overview of Options Configurable from a Phone78
- Network Configuration Menu79
- Network Configuration Menu81
  - Understanding Dhcpv6 and Autoconfiguration90
- Device Configuration Menu90
- Security Configuration Menu110
CHAPTER 5 Configuring Features, Templates, Services, and Users117
- Telephony Features Available for the Cisco Unified IP Phone117
- C H a P T E R 5 Configuring Features, Templates, Services, and Users118
- Configuring Corporate and Personal Directories132
  - Configuring Corporate Directories133
  - Configuring Personal Directory133
- Modifying Phone Button Templates133
  - Modifying a Phone Button Template for Personal Address Book or Fast Dials134
- Configuring Softkey Templates136
- Setting up Services136
- Adding Users to Cisco Unified Communications Manager137
- Managing the User Options Web Pages137
Chapter 6 Customizing the Cisco Unified IP Phone141
- Customizing and Modifying Configuration Files141
- Creating Custom Phone Rings142
- Creating Custom Background Images143
- Configuring Wideband Codec146
CHAPTER 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone148
- Model Information Screen148
- Status Menu148
Monitoring the Cisco Unified Ip Phone Remotely165
- Accessing the Web Page for a Phone166
- C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely166
- Disabling and Enabling Web Page Access167
- Device Information168
- Network Configuration169
- Network Statistics173
- Device Logs175
- Streaming Statistics175
CHAPTER 9 Troubleshooting and Maintenance179
- Resolving Startup Problems179
- Cisco Unified IP Phone Resets Unexpectedly184
- Troubleshooting Cisco Unified IP Phone Security186
- General Troubleshooting Tips188
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module191
- Resetting or Restoring the Cisco Unified IP Phone191
Appendix197
Providing Information to Users Via a Website197
- How Users Obtain Support for the Cisco Unified IP Phone197
- Giving Users Access to the User Options Web Pages197
Appendix A Providing Information to User Via a Website198
- Accessing Cisco 7900 Series Unified IP Phone Elearning Tutorials for SCCP Phones Only198
- How Users Access the Online Help System on the Cisco Unified IP Phone198
- How Users Get Copies of Cisco Unified IP Phone Manuals198
- How Users Access a Voice Messaging System199
- How Users Subscribe to Services and Configure Phone Features199
- How Users Configure Personal Directory Entries200
  - Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer200
Appendix203
Feature Support by Protocol for Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE203
Appendix209
Supporting International Users209
- Adding Language Overlays to Phone Buttons209
- Installing the Cisco Unified Communications Manager Locale Installer209
- A P P E N D I X C Supporting International Users210
- Support for International Call Logging210
Appendix211
Technical Specifications211
- Physical and Operating Environment Specifications211
- Cable Specifications212
- Network and Access Port Pinouts212
Appendix D Technical Specification212
Appendix215
Basic Phone Administration Steps215
- Example User Information for These Procedures215
- Adding a User to Cisco Unified Communications Manager216
  - Adding a User from an External LDAP Directory216
  - Adding a User Directly to Cisco Unified Communications Manager216
Appendix E Basic Phone Administration Step217
- Performing Final End User Configuration Steps221

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User Manual92 pages

Specifications5 pages

Quick Reference Guide2 pages

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