5-8 Model D9858 Advanced Receiver Transcoder Installation and Operation Guide 4023074 Rev B
Signal Quality Set Audio Muted due to
RF noise
Cause: RF Signal
quality is poor due to
interference or signal
level issues.
Remedy: Check RF
settings, re-aim dish,
and add signal
amplifier.
Signal is locked
but BER is
beyond Audio
muting
threshold.
Minor
Unstable RF Signal Signal lock
status is toggling
frequently.
Poor Quality RF
Signal
Signal is locked
but BER is
beyond muting
threshold.
Clear Signal Quality Fault
Cleared
Audio Unmuted
Transport
Procesing
Set PTI lockup Cause: Possible
software issue
Remedy: Clear
alarms, reset unit,
and notify customer
service if problem
persists
Programmable
transport input
module stopped
processing any
data packet.
Minor
Clear PTI running
Temperature
Alarm
Set Temperature over
Alarm threshold
Cause: Room
temperature too high,
or air flow is blocked.
Remedy: Check
openings on front
and rear panels for
blockage. Lower
room temperature or
improve air flow to
device.
Temperature is
above safe
operating range.
Major
Clear Clear Temperature
Alarm
Fan Set Fan Failure Alarm Cause: Hardware
issue.
Remedy: Unit should
be returned to
customer service as
soon as possible.
Fan failure Major
Fan Alarm Fan RPM out of
normal
operating range.
Clear Clear Fans Alarm
Alarm Message
Type
Message Cause/Remedy Description Severity
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