15-4 Maintenance, Travel, and Shipping
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/30/00 2:27 PM
Part Number: 168893-001 File name: CH15.doc
Restoring Software
If it ever becomes necessary, you can restore any or all of the
software for the operating system and language you selected
during initial setup. The software and instructions for restoring it
are in the QuickRestore package included with the computer.
NOTE:
If you are restoring a Windows NT 4.0 operating system,
refer to “Installing CardWare (Windows NT 4.0)” in Chapter 11
for information about reinstalling CardWare.
CAUTION:
To prevent file corruption and ensure that the correct
drivers install:
■
Do not restore software while the computer is docked in a
docking base.
■
Plug the computer into an electrical outlet and do not unplug it.
■
Do not shut down the computer.
■
Do not remove or insert a drive.
Installing the Retail Version of an
Operating System
The Microsoft Windows operating system available during the
original computer setup is enhanced by Compaq. The
enhancements provide additional functionality in such areas as
power management and the use of drives and PC Cards.
All Compaq enhancements can be obtained from the
Compaq
Support Software CD
or from the Compaq website at
http:/www.compaq.com.
CAUTION:
Replacing a Compaq-enhanced operating system with a
retail version will result in the loss of all enhancements added by
Compaq. In some cases it may result in system lockups and loss of
unsaved information. Most preinstalled reference files, such as Help
files, are available only through a Windows interface. If the operating
system is removed from the computer, these reference files become
unavailable. In some cases, complete USB support is available only
through the Windows interface.