Troubleshooting 16-3
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/29/00 6:03 PM
Part Number: 168893-001 File name: CH16.doc
Solving Audio Problems
Problem Possible Cause Solution
Internal speaker
does not produce
sound when an
external audio
source is
connected to
the stereo line-in
jack.
Volume may be turned
off or set too low.
â–
Adjust the overall
volume by pressing
the Fn+F5 hotkeys.
â–
Adjust the sliding
mixer controls by
double-clicking the
speaker icon on the
Windows taskbar.
Line input may not be
connected properly.
Check line input
connection.
Headphones or speakers
are connected to the
stereo speaker/
headphone jack, which
disables the internal
speakers.
Disconnect the
headphones or speakers
to enable the internal
speakers.
Volume may be muted. Uncheck the mute box in
the volume properties.
External
microphone does
not work.
You are using the wrong
type of microphone or
microphone plug for the
computer.
Check to see if you are
using a monophonic
electret condenser
microphone with a
3.5-mm plug.
The microphone may not
be connected properly.
Ensure that the
microphone plug is
properly connected to the
mono microphone jack.
Sound source not
selected.
Ensure that microphone
is selected as the
recording source in
Control Panel!
Multimedia and that the
recording level is
adjusted.
Audio settings are not set
correctly.
Check the game
program's audio settings.
Volume control on the
computer is turned down.
Adjust the computer
volume with the Fn+F5
hotkeys.
Continued
To Next Page
Loading...
Need help?
General