Troubleshooting 16-5
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/29/00 6:03 PM
Part Number: 168893-001 File name: CH16.doc
Solving Battery Problems
Problem Possible Cause Solution
Computer is
beeping and
battery light is
blinking.
Battery pack charge is
low.
â–
Charge the battery
pack by connecting to
an external power
source.
â–
Replace the battery
pack with another
fully charged battery.
â–
Initiate Hibernation or
turn the computer off
until external power
or a fully charged
battery is available.
Computer
battery light
blinks to indicate
low battery
condition, but
computer does
not beep.
Volume turned down
too low.
Turn up the volume using
the Fn+F5 hotkeys.
Battery pack will
not charge.
Battery pack was
exposed to temperature
extremes.
Allow time for the battery
pack to return to room
temperature.
Battery pack is already
charged.
No action required.
Battery pack has
exceeded its useful
life cycle.
Use a different battery
pack.
Computer shut
down and
memory was
lost when
replacing the
battery pack.
Hibernation was not
initiated before removing
the battery pack.
Work is lost.
Continued