Troubleshooting 16-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/29/00 6:03 PM
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Part Number: 168893-001 File name: CH16.doc
chapter
16
T
ROUBLESHOOTING
Problems that occur while using the computer may originate with
the computer, the operating system, a software application, or an
optional docking base or external device:
■
For problems that may not originate with the computer, refer
to your operating system, docking base, software application,
or external device documentation.
■
For problems that may originate with the computer or system
software, refer in this chapter
❏
First, to the “Quick Solutions Checklist.”
❏
Then, to the troubleshooting tables.
■
If the problem persists, refer in this guide to
❏
Chapter 14, for information about checking configurations
and running diagnostic tests.
❏
Appendix A, for information about using the Compaq
Support Forum or contacting a Compaq authorized dealer,
reseller, or service provider.
IMPORTANT:
If you take the computer to a Compaq authorized
dealer, reseller, or service provider for service, provide all
necessary passwords.
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