Spider DSA User’s Manual
419
The Software Renew Period is the time period during which the software can
be upgraded. The Software Activation Period is the time period during which
the software is operational and can be used.
Where is My License Key?
There are two ways to obtain your EDM software License Key.
When you received your Spider module from Crystal Instruments, you should
have received an automated email message with shipping information, your EDM
license key file, and your product serial number. The license key file is a file that
contains the LIC extension.
If you have not received this email message, or do not have your license key, you
will need to obtain the license key file from the Crystal Instruments support
website: http://www.go-ci.com/support.asp. If you do not have a password, call
Crystal Instruments tech support and they will send it to you. (Your login
username is the product serial number).
It is a good idea to store the License Key, the serial number
of your instruments, and your password somewhere secure
where you can always find them. You will need this
information to log onto the CI Technical Support Site for
assistance and updates. If they are lost, please call CI
Technical Support at +1-(408) 986-8880.
Continue the installation process after obtaining the License Key files. Select the
features to be installed.