Dell C1765nf Color Laser User Manual

340 Troubleshooting
Check the interface of your printer from the Admin Menu.
Determine the host interface you are using. Print a panel settings page to verify
that the current interface settings are correct. Refer to "Printing a Report/List
Using the Operator Panel" on page 175 for details on how to print a panel settings
page.
Print media misfeeds or multiple feeds
occur.
Ensure that the print media you are using meets the specifications for your printer.
See "Supported Paper Sizes" on page 208 for more information.
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides are adjusted correctly.
Ensure that the Priority Sheet Inserter (PSI) is securely inserted.
Do not overfill the print media sources.
Do not force print media into the PSI or the Multipurpose Feeder (MPF) when
you load it. Otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Load the recommended print side correctly for the type of print media you are
using. See "Loading Print Media" on page 211 for more information.
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading the print
media.
Load a print media source only when it is empty.
The envelope is creased after printing. Ensure that the envelope is loaded as instructed in "Loading an Envelope in the
Multipurpose Feeder (MPF)" on page 216 or "Loading an Envelope in the Priority
Sheet Inserter (PSI)" on page 221.
Page breaks in unexpected places. Increase the setting for Time-Out in the Printer Settings menu in the
Dell™ Printer Configuration Web Tool.
Print media does not stack neatly in the
output tray.
Turn the print media stack over in the PSI and MPF.
Printer does not duplex pages. Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the
Paper/Output tab in the printer driver.
Problem Action

Dell C1765nf Color Laser Specifications

General

Print Resolution	600 x 600 dpi
Scan Resolution	1200 x 1200 dpi
Connectivity	USB 2.0, Ethernet
Monthly Duty Cycle	30, 000 pages
Input Capacity	150 sheets
ADF Capacity	15 sheets
Functions	Print, Copy, Scan, Fax
Standard Memory	128 MB
Paper Handling Output	100 sheets
Scanner Type	Flatbed, ADF
Fax Speed	33.6 Kbps
Duplex Printing	Manual
Paper Capacity	150 sheets
Fax Transmission Speed	3 seconds per page
Print Technology	Laser
Media Sizes Supported	A4, Letter, Legal, Executive
First Page Out Time	27 seconds (color)
Maximum Paper Size	Legal (8.5 in x 14 in)
Operating System Compatibility	Windows, Mac OS