SECTION 5 Troubleshooting
5–6 0855855eng 6/08
Symptom Possible Cause / Problem Reference / Action
Printhead not
functioning (continued)
Defective Head Interface
Board
SE, 6, Replacing the
Printhead
Defective printhead SE, 6, Replacing the
Printhead
Cannot Jet Test
Printhead
Printhead not enabled SE, 4, LED Indicator on the
Printhead
IN, 3, PH Enable
Printhead not ready SE, 4, Ink Systems; Printhead
Array Temperature; Printhead
Reservoir Temperature
Printhead deprimed (full of air) SE, 3, Daily Cleaning of the
Printhead; Purging
VPC / low vacuum pump
cannot regulate
IN, 2, Connecting Vacuum and
Electrical Lines to the I/O
Panel
IN, 3, Printhead Vacuum
Settings
Defective jet test switch SE, 4, Printhead 1-4; Jet Test
Button
Printhead not
functioning
Defective Head Interface
Board
SE, 6, Replacing the
Printhead
Defective printhead SE, 6, Replacing the
Printhead
Jets Fire
Continuously
Incorrect printhead settings IN, 3, Print Trigger
Jet test button pressed SE, 4, Printhead 1-4; Jet Test
Button
Corrupted job file Recreate the job in Composer
and download it to the
machine before trying again.
Select job.
OP, 3, Selecting a Job
IN, 4, The Database
Management Menu
Possible printhead failure SE, 6, Replacing the
Printhead
Image Prints
Continuously (in
Print Mode)
Printhead Settings set to Fixed
Spacing
Printhead Settings set to
Internal Encoder
OP, 3, Setting the Registration
IN, 3, Print Trigger
IN, 3, Registration/Spacing
IN, 3, Encoder Settings