Troubleshooting
118 Operating Instructions 967 - 02.0 - 11/2016
1010 External synchronizer plug 
(Sub-D, 9-pin) not 
connected
• Connect cable of external 
synchronizer to control, 
use correct connection 
(Sync)
• Only required for machines 
with transmission!
1011 Encoder Z pulse missing • Switch off the control, use 
handwheel to turn, and 
switch on the control again
• If error is not corrected, 
check encoder
1012 Synchronizer fault • Replace the synchronizer
1052 Sewing motor overcurrent, 
internal current increase 
>25 A
• Check selection of class
• Replace the control
• Replace sewing motor
• Replace the encoder
1053 Sewing motor overvoltage • Check selection of class
• Replace the control
1054 Internal short circuit • Replace the control
1055 Sewing motor overload • Eliminate stiff movement 
in the sewing machine
• Replace the encoder
• Replace sewing motor
2101 DA stepper card 1 
reference run timeout
• Check reference sensor
2103 DA stepper card 1 step 
losses
• Check for stiff movement
2155 DA stepper card 1 overload • Check for stiff movement
2201 DA stepper card 2 
reference run timeout
• Check reference sensor
Code Possible cause Remedial action