Eaton Network-M3 - Page 126

Settings
Contextual help of the web interface – 126
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Label Description
Proxy error The Network Module connection to the Remote Monitoring Services has failed.
Proxy is not set correctly in the network module or the proxy service does not allow this
connection.
Items to check with your network administrator:
Proxy URL is correctly set in the Network Module
Proxy allows connection to the Internet
Proxy allows HTTPs connections to the Internet
Proxy does not use a custom certificate to intercept traffic
Troubleshooting:
Reboot the Network Module if above checking is OK and contact the service representative if
it still is not working.
Certificate error The Network Module connection to the Remote Monitoring Services has failed.
Certificate verification failed
Items to check with your network administrator:
Proxy does not use a custom certificate to intercept traffic
Troubleshooting:
Reboot the Network Module if above checking is OK and contact the service representative if
it still is not working.
Invalid credentials The Network Module connection to the Remote Monitoring Services has failed.
Authentication has failed
The Network Module is using invalid username/password to connect to the Remote Monitoring Services.
Items to check with your service contact:
Credentials set in the Network Module Advanced settings are correct.
Troubleshooting:
If above checking is OK, contact the service representative.
Connection error The Network Module connection to the Remote Monitoring Services has failed for another error.
Troubleshooting:
Contact the service representative.