ECKELMANN CI 3000 - 5.3 Modem Setup and Usage

Installation and Startup of CI 3000 / SIOX
35
Version 2.09 09. April 2014
5.3 Modem
If a modem is to be used on the CI 3000 Store Computer for automatic fault report transmission and remote
maintenance, the modem type must be set in Menu 6 Store Computer - 1 Configuration - 8 Modem - 1 Modem
Type to one of the following:
S Tone dialing - always for new analog connections and ISDN connections
S Pulse dialing - may be required only for outdated analog telephone systems
The modem must be connected to the serial port labelled MODEM (see Section Pin and Terminal Connections).
Provided it is one approved for use with the CI 3000 Store Computer, the modem will be automatically detected
and initialized. Other modems generally require the initialization strings to be matched in Menu 6 Store Com
puter - 1 Configuration - 8 Modem - 2 Inistr.Modem.
Eckelmann AG recommends the exclusive use of extra-robust high-quality modems as listed above.
Other approved plainer consumer-class modems can only be used when availability of the modem-
related function does not take priority. Cyclic modem hardware reset should be activated on these
types as a means of lastingly improving their operational readiness (see Section 5.3.3 - Modem
Hardware Reset).
Failure of error message transmission! Trouble-free operation of fault report transmission and
remote maintenance cannot be assured when using a non-approved modem! After the CI 3000
Store Computer and modem have been installed and automatic fault report transmission has been
configured, the signalling route should be checked on a cyclical basis by generating test alarms.
Only modems that have been approved by Eckelmann AG should be used in order to ensure satisfactory opera
tion with the CI 3000 Store computer:
S DEVOLO MicroLink 56k i (analog modem) (recommended)
S Blatzheim BM 33k6 ISDN pro (Hybridmodem: analog and ISDN) (recommended)
S SIEMENS TC35 GSM Modem (GSM modem, the instructions in chapter 5.3.1 must be observed!)
S CEP CT63 (GSM modem, the instructions in chapter 5.3.1 must be observed!)
S ELSA MicroLink 56k Basic, MicroLink 56k Pro and MicroLink 56k I (no longer available)
S ACER 56 Surf (no longer available)
At this time, voice messaging is supported only by the
DEVOLO Microlink 56ki and Blatzheim BM 33k6 ISDN pro modems.