Edge-Core EAP101

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Chapter A

| Troubleshooting

Using System Logs

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6. Contact Edgecore and send a detailed description of the problem, along with

all of the information mentioned in the above steps.

Main Page

How to Use this Guide3
Table of Contents10
Contents10
Figures13
Tables16
Section I17
Getting Started17
Introduction18
Configuration Options19
Zero-Touch Provisioning19
Connecting to the Web Interface20
LAN Port Connection20
Figure 1: Web Management Login20
AP Setup Wizard21
Figure 2: Select Eccloud, EWS Controller, or Stand-Alone21
Figure 3: CAPWAP Setup22
Figure 4: Wireless Setup23
Figure 5: Network Setup23
Figure 6: Change Password24
Figure 7: Select Country24
QR Code Onboarding26
Figure 8: Scanning the AP QR Code26
Figure 9: Setup Wizard - Detect Network27
Figure 10: Setup Wizard - Device Management27
Figure 11: Connect to New SSID27
Figure 12: Eccloud Login Page28
Figure 13: Eccloud Device Registration28
Mesh AP Configuration29
Main Menu29
Dashboard30
Common Web Page Buttons30
Figure 14: the Dashboard30
Figure 15: Saving Configuration Changes30
Web Configuration31
Status Information32
General Status33
Figure 16: General Status Information33
Network Status35
Figure 17: Local Networks35
Figure 18: ARP Table35
Figure 19: Active DHCP Leases36
Wireless Status37
Figure 20: Wireless Status37
Traffic Graphs39
Services39
Figure 21: Traffic Graphs39
Figure 22: Services39
Network Settings41
Internet Settings42
Figure 23: Internet Settings42
Figure 24: IP Address Mode - Static IP43
Figure 25: IP Address Mode - Pppoe44
Ipv6 Settings45
Ethernet Settings45
Figure 26: Ipv6 Settings45
Figure 27: Ethernet Settings - Internet Source46
Figure 28: Ethernet Settings - Network Behavior46
Figure 29: Bridge to Internet47
Figure 30: Route to Internet47
LAN Settings48
Figure 31: Network - LAN Settings48
Firewall Rules50
Figure 32: Firewall Rules50
Port Forwarding51
Figure 33: Port Forwarding51
Hotspot Settings52
Network Settings52
Figure 34: Hotspot Settings (Network Settings)52
Figure 35: Hotspot Settings (RADIUS Settings)54
Figure 36: Hotspot Settings (Captive Portal Settings)55
Openroaming57
Figure 37: Openroaming Profile57
DHCP Snooping59
Figure 38: DHCP Snooping59
ARP Inspection60
Figure 39: ARP Inspection60
DHCP Relay61
Figure 40: DHCP Relay61
Wireless Settings62
Radio Settings63
Physical Radio Settings64
Figure 41: Physical Settings for Radio 5 Ghz and 6 Ghz64
Figure 42: Physical Settings for Radio 2.4 Ghz64
Wireless Networks - General Settings68
Figure 43: Radio Settings (General Settings)68
Wireless Networks - Security Settings69
Figure 44: Wireless Security Settings69
Wireless Networks - Network Settings74
Figure 45: Wireless Network Settings74
Wireless Networks - Openroaming76
Wireless Networks - Open Mesh Settings76
Figure 46: Openroaming Settings76
Wireless Networks - Advanced Radio Settings77
Figure 47: Open Mesh Settings77
Figure 48: Advanced Radio Settings77
VLAN Settings78
Figure 49: Configuring Vlans79
System Settings80
System Settings81
Figure 50: System Settings81
Maintenance83
Displaying System Logs83
Figure 51: Maintenance83
Figure 52: System Log83
Downloading the Diagnostics Log84
Rebooting the Access Point84
Resetting the Access Point84
Figure 53: Rebooting the Access Point84
Figure 54: Resetting to Defaults84
Backing up Configuration Settings85
Restoring Configuration Settings85
Upgrading Firmware85
Figure 55: Restoring Configuration Settings85
Upload Certificate86
Figure 56: Upgrading Firmware86
Figure 57: Upload Certificate86
User Accounts87
Services87
Ssh87
Figure 58: User Accounts87
Telnet88
Edgecore Networks Discovery Tool88
Figure 59: SSH Settings88
Figure 60: Telnet Server Settings88
Web Server89
Figure 61: Discovery Agent Settings89
Figure 62: Web Server Settings89
Remote System Log Setup90
Network Time90
Figure 63: Remote System Log Settings90
Figure 64: NTP Settings91
Snmp92
Figure 65: SNMP Settings92
Multicast DNS93
Lldp93
Figure 66: Multicast DNS Settings93
Figure 67: LLDP Settings93
Ble94
Figure 68: BLE Settings94
Diagnostics95
Ping95
Traceroute95
Figure 69: BLE Scan95
Figure 70: Network Utilities - Ping95
Figure 71: Network Utilities - Traceroute95
Nslookup96
Speed Test96
Device Discovery96
Figure 72: Network Utilities - Nslookup96
Figure 73: Network Utilities - Speed Test96
Figure 74: Device Discovery Tool96
Appendices97
A Troubleshooting98
Problems Accessing the Management Interface98
Using System Logs98

Edge-Core EAP101 - Page 99

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