10 DCM00044 REV. 14
5. What are the Weld Parameters?
____________________________________________________________________________
____________________________________________________________________________
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6. What is your application? (Type of weld, metal material, etc.)
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7. Name and phone number of the person most familiar with the problem:
____________________________________________________________________________
____________________________________________________________________________
8. Contact the Branson office prior to shipping the equipment.
9. For equipment not covered by warranty, to avoid delay, include a Purchase Order.
Send a copy of this page with the equipment being returned for repair.
1.6.4 Contact Information
Call your local Branson Representative, or contact Branson by calling (203) 796-0400.
My Local Branson Representative’s name is:
_______________________________________________________________________
_______________________________________________________________________
I can reach this representative at:
_______________________________________________________________________
_______________________________________________________________________
1.6.5 Pack and Ship the Equipment
1. Carefully pack the system in original packing material to avoid shipping damage. Plainly show
the RGA number on the outside of cartons as well as inside the carton along with the reason for
return. Make a list of all components packed in the box. KEEP YOUR MANUAL.
2. Return general repairs by any convenient method. Send priority repairs by air freight. Prepay the
transportation charges FOB the repair site (either the Branson field office or Brookfield,
Connecticut USA location).
NOTICE
Items that are sent Freight Collect will be refused.
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