BA02195C OXY5500 Optical Oxygen Analyzer
Endress+Hauser B
–19
Service
For Service, refer to our website (https://endress.com/contact) for the list of
local sales channels in your area.
To return the unit for service or replacement, refer to "Service repair order".
Before contacting Tech Support
Before contacting Technical Services, prepare the following information to send
with your inquiry:
• Contact information
• Description of the problem or questions
Access to the information above will greatly expedite our response to your
technical request.
Service repair order
If returning the unit is required, obtain a Service Repair Order (SRO)
Number from Customer Service before returning the analyzer to the factory.
Your service representative can determine whether the analyzer can be
serviced on site or should be returned to the factory. All returns should be
shipped to:
11027 Arrow Rte.
Rancho Cucamonga, CA 91730-4866
United States of America
1-909-948-4100
Renewity returns
Returns can also be made inside the USA through the Renewity system. From
a computer, navigate to http://www.us.endress.com/return and complete the
online form.
Storage space
full!
No more measurement files
can be created and no more
measurement entries can be
saved.
Delete measurement files via
Measurement Browser or Service
Software.
Table B–3 Potential instrument problems and their solutions (Continued)
Indication Suspected Cause Solution
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