The Output Is Too Light........................................................... 271
Toner Smears or Print Comes Off/Stain on Back Side................................... 272
Random Spots/Blurred Images...................................................... 273
The Entire Output Is Blank......................................................... 274
Streaks Appear on the Output....................................................... 274
Mottle........................................................................... 275
Ghosting........................................................................ 275
Fog............................................................................. 276
Bead-Carry-Out (BCO)............................................................ 277
Auger Mark...................................................................... 277
Wrinkled/Stained Paper............................................................ 278
The Top Margin Is Incorrect........................................................ 279
Protrudent/Bumpy Paper........................................................... 280
Copy Problem........................................................................ 280
Copy Quality Problems................................................................. 281
Fax Problems (Epson AcuLaser MX14NF Only)............................................ 282
Scanning Problems.................................................................... 284
Scan Driver/Printer Utility Problems..................................................... 286
Other Problems....................................................................... 287
Understanding Printer Messages......................................................... 287
Contacting Service..................................................................... 298
Getting Help......................................................................... 298
LCD Panel Messages. . . . . . . ........................................................ 299
Status Monitor Alerts.............................................................. 299
Non-Genuine Mode................................................................... 299
The Operator Panel............................................................... 300
The Printer Setting Utility.......................................................... 300
Chapter 11 Maintenance
Cleaning the Printer................................................................... 301
Cleaning the Scanner.............................................................. 301
Cleaning the ADF Feed Roller (Epson AcuLaser MX14NF Only). ......................... 303
Replacing the Toner Cartridge........................................................... 304
Overview........................................................................ 305
Removing the Toner Cartridge...................................................... 306
Installing a Toner Cartridge......................................................... 308
Ordering Supplies..................................................................... 309
Consumables..................................................................... 309
Epson AcuLaser MX14 Series User’s Guide
Contents 8
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