evertz VIP-X - Step 3 - Uploading the New Firmware; Step 4 - Completing the Upgrade

VIP-X System Manual
VIP-X - 62 Revision 1.0
22. The following is a list of possible reasons for failed communications:
• Defective Serial Upgrade cable.
• Wrong communications port selected in the terminal program.
• Improper port settings in the terminal program. (Refer to step 20 for settings).
"
Note that HyperTerminal will not change port settings while connected. Click on
HyperTerminal’s “Disconnect” Button then click the “Reconnect” button to activate
changes to the port settings.
23. Hit the <ENTER> key on the computer once.
24. Type the word “upload”, without quotes, and hit the <ENTER> key once.
25. The user should now see a prompt asking to upload the file.
10.2.3. Step 3 – Uploading the New Firmware
26. Upload the “*.bin” file supplied using the X-Modem transfer protocol of the terminal program. If the
user does not start the upload within 10 minutes the unit’s Boot code will time out. The user can
restart the upgrade process by power cycling the unit.
27. When the transfer is complete (can take up to 15+ minutes) the terminal will return to the
PPCBOOT prompt.
For Example:
UPLOAD OKAY
PPC BOOT
> |
28. The following is a list of possible reasons for a failed upload:
• If the user receives the message "transfer cancelled by remote" the user must restart the
terminal program and load the bin file, then remove and install the module again.
• The supplied “*.bin” file is corrupt.
• Wrong file specified to be uploaded.
• Wrong file transfer protocol used – make sure to specify Xmodem, not Xmodem 1K.
• The PCs’ RS-232 communications port cannot handle a port speed of 57600.
• Noise induced into the Serial Upgrade cable.
10.2.4. Step 4 – Completing the Upgrade
29. Power cycle the unit. It should proceed through a normal boot up sequence.
30. The user can now close the terminal program and disconnect the RS-232 serial cable from the PC
and the unit.