IN CASE OF EMERGENCY
226
manually, pressing the corresponding
button will send the position data to the
operational centre and make a voice
call to an operator.
NOTE If the HELP function does not
work, the system fault will be indicated
on the display. If this happens, go to
an authorised workshop to have the
function repaired as soon as possible.
NOTE The correct operation of the
HELP services will only be guaranteed
with good network coverage.
WARNING The HELP function may not
be available for the first minute after the
vehicle is started.
Privacy: GPS location is always active
for HELP. Deactivating it via the
"Settings" menu of the Uconnect™
system will make some with other
services unavailable (see the "Settings"
chapter of the Uconnect™ system for
more details).
WARNING The icon at the top of the
Uconnect™ system display indicates
that the geolocation function is active
(ON). When geolocation is on, the
vehicle position is tracked to enable
the functions that require it. When
geolocation is off, the vehicle position
is only tracked by the navigation,
safety, insurance and driver assistance
systems (where provided). See the
Uconnect™ system "Settings" chapter
to deactivate the function.
MANUAL HELP CALL
(for versions/markets where provided)
When required, hold the HELP button
on the front ceiling light fig. 262
pressed for 2 seconds or press the
button on the Uconnect™ display (for
versions/markets, where provided).
The LED on the HELP button will turn
green when the call is connected to an
HELP operator, and will turn off when
the call ends.
NOTE If the HELP call button is
pressed by mistake, it is possible to
press it again within 10 seconds to
cancel the operation or press the
cancel button on the Uconnect™
system display.
Once the connection has been
established, the following data will
be automatically transmitted to the
Operations Centre, as authorised by
the customer:
indication that the occupant has
made an HELP call;
vehicle brand;
the most recent known GPS
coordinates of the vehicle.
If you are able to speak to the operator,
do so through vehicle audio to provide
additional information about the
request for help.
If the system is unable to establish
the voice call, or the line disconnects
because of insufficient coverage,
the HELP service will try to call the
operational centre again for 5 minutes.
If the operational centre needs to
contact the vehicle again, the system
can receive an incoming call, which will
be accepted automatically.
WARNING When the service expires,
you will not be contacted by any
operations centre and the system will
warn you of the unavailability of the
service.
WARNING If the HELP call system
detects a malfunction, it will be
indicated:
during the start-up phase;
by turning on the red LEDs on the
ceiling light and displaying a message
on the Uconnect™ system display
when the malfunction is detected.
Contact a Fiat Dealership as soon as
possible.
WARNING In the event of danger (fire,
visible smoke or hazardous road
conditions or positions), do not wait for
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