EtherScope
TM
Series II
Getting Started Guide
60
Problem
: The touch-sensitive screen responds slowly or
erratically to the stylus.
Suggestion: Try navigating around the display to determine
whether the touch-screen requires calibration (this is rare). If
you suspect a problem with the calibration, see
“Recalibrating the Screen” on page 14.
Problem: The instrument does not connect to the network.
Suggestion: The Link LED lights solid green (or amber in
WLAN mode) if a link exists. In addition, you should see some
activity on Transmit and/or Utilization LEDs. If the LEDs
indicate no activity on the link, do the following:
•
Check the Connection test results on the Te st Results
screen. Select Connection and then check to see that an
IP address for the connection is displayed in the
preview pane.
•
(LAN mode only) Confirm that the Cable Verification
test passed. Try a different cable, if necessary. From the
Test Results screen, tap
to expand the Connection
test group and then select Cable Verification. Check the
status and the test results information in the preview
pane.
•
(WLAN mode) Examine the Connection Log to try to
determine the cause of a failed WLAN network
connection.
Problem: The instrument cannot connect to the network.
Suggestion: A network connection cannot be made if the
Cable Verification test (LAN only) does not pass.
Check status of the Connection test on the Test Results
screen. Information in the Status column shows you whether
or not a cable is detected. Do the following:
1
Tap
to expand the Connection test group.
2
Select Cable Verification and check the results of the
test.
If the test fails, this icon is displayed: .
3
Tap to view detailed results to see if you can
determine what is causing the problem.
4
To retest the cable, tap .
To Next Page
Loading...
