Tips for troubleshooting
123
… during installation
Blank display Check whether the power cable is plugged in correctly
and the PostBase is turned on.
Delivery is incomplete /
damaged
Do not start operating the PostBase.
Call the Customer Support.
Error during installation
procedure
An error message with troubleshooting information
appears.
If necessary:
• Turn off the PostBase (see chapter 4.1).
Wait one minute.
• Turn the PostBase on again.
The installation procedure restarts.
Make sure that the Connection Configuration is set
correctly (see chapter 10.9).
Other errors … If you cannot remedy an error yourself, please call the
Customer Support.
Issue Possible cause and remedy
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