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To obtain service you must follow this policy and procedure for warranty
returns and repairs:
- All returned Fronius IG Plus Solar Inverters require a Returned Mer-
chandise Authorization Number (RMA)
- A request for a RMA number requires the following information:
- Model Number of the Fronius IG Plus Solar Inverter
- Serial Number of the Fronius IG Plus Inverter
- Description of the problem
- Shipping address for the repaired or replaced equipment
- All Fronius IG Plus Solar Inverters authorized for return by FRONIUS
USA must be returned in their original shipping container or packaging
providing equal protection
- Shipping costs to FRONIUS USA and back to the purchaser of re-
paired or replacement Fronius IG Plus Solar Inverters is the responsi-
bility of FRONIUS USA
Policy and
procedure for
warranty re-
turns and
repairs
At Fronius, we have been designing and manufacturing high quality power
electronics equipment for over 60 years. And all our production facilities
are ISO 9001 certified.
You will probably not encounter any service-related issues with your Froni-
us IG Plus Solar Inverter. However, in the unlikely event that within Ten
(10) years from the original purchase you discover a problem caused by
defects in either workmanship or materials, we will see that it is either
repaired or replaced. Repair or replacement depends on Fronius’ evaluati-
on of the issue and what we decide makes the most sense according to
the situation. The warranty is based on the inverter’s serial number, allo-
wing the warranty to be transferred to another owner if the Fronius IG
Plus Solar Inverter remains installed in the original installation location.
Because the warranty is tied to the serial number, there is no paperwork
to transfer the warranty to a new owner.
The Fronius IG Plus Solar Inverters are designed to withstand normal
operating conditions and typical wear and tear when the Fronius IG Plus
Solar Inverter is used for its original intent, in compliance with the Fronius
IG Plus Installation and Operational Manual(s) supplied with the original
equipment. This warranty does not cover damages by improper installati-
on or operation, misuse, abuse, manipulation, alterations or repair
attempts, accidents, fire, floods, acts of God, and incidental or conse-
quential damage caused by defects with other components of the solar
system. This warranty does not extend beyond the original cost of the
Fronius IG Plus Solar Inverter.
FRONIUS USA
limited 10-
Year Warranty
Warranty and Disposal
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