● To prevent the rollers from becoming dirty, avoid scanning documents that contain large areas filled with
pencil lead. If you have to scan such documents, make sure to perform cleaning frequently.
A message may appear when you scan a lot of documents written with pencil.
For details, refer to Errors (page 156).
● If multifeeds, pick errors, or paper jams occur frequently, refer to Adjusting the Paper Separation Force
(page 37) for troubleshooting.
● All documents must be flat on the leading edge. Make sure that curls on the leading edge of documents
are kept within the following range:
ATTENTION
● Since carbonless papers contain chemical substances which may harm the rollers (e.g. pick roller), be
aware of the following risks:
Cleaning:
If paper jams occur frequently, clean each roller. For information on how to clean the rollers, refer to
Daily Care (page 115).
Parts replacement:
The life of each roller may end sooner compared to scanning wood containing papers.
● When scanning wood containing papers, the life of each roller may end sooner compared to when
scanning wood-free papers.
● Rollers may be damaged when a photo/sticky note on the document contacts the rollers during scanning.
● The surface of the document may be damaged when glossy papers such as photographs are scanned.
How to Load Documents
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