GE Analytical Instruments ©2009 195 of 236 DLM 90488-01 Rev. A
Chapter 8. Troubleshooting
Overview
This chapter provides the starting point for troubleshooting basic issues with your Analyzer. If you
need additional assistance, in the U.S. contact GE Analytical Instruments Technical Support at
800.255.6964. In other parts of the world, contact your local GE Analytical Instruments
representative.
Step 1: Review Warnings and Errors
The best first step in troubleshooting erratic readings, poor reproducibility (>3%), or other
operational problems is to review and print the Warnings/Errors list.
To display and print the Warnings/Errors list, follow these steps:
1. Select the Maintenance tab.
Note: For Analyzer firmware with the DataGuard feature, a Maintenance-level (or higher)
User Level is required for performing most diagnostic tests; a QA-level (or higher)
password is required for performing the 4-20mA test. Check with your system
administrator for an appropriate password. For more information, see “Using
DataGuard” on page 126.
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